1. Our Commitment
We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
2. Data We Collect
We collect and process the following categories of personal data:
Identity and Verification Information: name, date of birth, address, government-issued identification, photographs, and liveness verification checks.
Contact Details: email address, telephone number, and mailing address.
Financial and Trading Activity: payment details, transaction history, trading positions, platform usage data, device identifiers, IP address, and access logs.
Compliance Information: results from sanctions and politically exposed person (PEP) screening, fraud detection signals, and internal risk assessments.
Cookies and Analytics: as further described in our Cookies Policy.
3. How We Use Your Data
We use your personal data for the following purposes:
To open, operate, and manage your account, process deposits and withdrawals, and provide trading services.
To fulfill our legal, regulatory, and compliance obligations, including KYC (Know Your Customer), AML (Anti-Money Laundering), tax reporting, and other regulatory requirements.
To secure our platform, detect and prevent fraud, unauthorized access, and other security incidents.
To improve our services, develop features, measure performance, and provide effective client support.
To send essential service notifications. Marketing communications are optional, and you can manage your preferences at any time.
4. Sharing of Personal Data
We do not sell your personal data. We may share it in the following circumstances:
With trusted service providers who assist us in platform operations, payment processing, data storage, analytics, and security—subject to strict contractual safeguards.
With regulators, law enforcement, or courts when required by applicable law.
With third parties in connection with a business transfer, such as a merger or acquisition, with appropriate confidentiality and security measures.
5. Security Measures
We implement layered security controls including encryption in transit and at rest, strict access controls, continuous monitoring, and segregation of environments. Access to personal data is restricted to authorized personnel who require it for legitimate business purposes.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to meet legal and regulatory retention requirements. Once no longer required, data is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, update, or request deletion of your personal data.
Restrict or object to certain processing activities.
Request data portability.
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
8. International Data Transfers
Where personal data is transferred outside your country of residence, we ensure appropriate legal safeguards—such as standard contractual clauses—are in place to protect your data in accordance with applicable privacy laws.
9. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enable website functionality, maintain secure sessions, remember your preferences, and analyze site usage. You can learn more and manage your preferences in our Cookies Policy.
10. Updates and Contact Information
We may update this Privacy Policy periodically. The latest version will be posted on our website and will take effect upon publication. If you have questions about this policy or how we handle your data, please contact our Data Protection Officer.